Responsible gambling

At Royal Ace Casino, we take responsible gaming seriously. We understand that playing games online can be entertaining, but it's essential to keep things in check.

Self-Exclusion

If you feel like your gaming habits are getting out of hand or if you want a break from our site, self-exclusion is an option available 24/7 through contacting our customer support team. We will then manually block new deposits and limit access to the platform for up to six months.

Deposit Limits

You can also set deposit limits yourself by contacting our support team directly. This allows you to restrict your spending on a daily or weekly basis, providing greater control over how much money you invest in gaming activities.

Cooling Off Periods

If needed, we can place a cooling off period of up to 6 weeks for you. During this time, new deposits and access will be blocked while our team helps facilitate a healthier balance between entertainment and well-being.

Problem Gaming Support Organizations

We encourage players seeking support on responsible gaming issues to consult local resources or professional services dedicated to problem gambling such as the Canadian Council on Problem Gambling or a Provincial Health Service.

Tools for Responsible Play

While we strive to offer tools like self-exclusion, deposit limits, and cooling off periods, some may find our toolset limited compared to online platforms operating under provincial regulation within Canada. For personalized advice, please contact local resources or seek professional assistance directly related to your specific gaming needs in Canada.

We're here to ensure you can enjoy the games responsibly while keeping things balanced. If you have any questions about how we support responsible gaming practices at Royal Ace Casino, feel free to ask us anytime through our dedicated support channels available 24/7 for inquiries and concerns.